Privacy policy

What I collect

When you contact me

The quote form asks for your name, how to reach you, the address of the property, and what you need done. I ask for the address because a quote for lawn or cleaning work that ignores the property is a guess, not a quote.

If you send photos of the job, I keep them until the work is finished and quoted.

When you just visit

This site sets no advertising cookies, runs no third party trackers, and does not build a profile of you. There is no Facebook pixel, no Google Ads remarketing tag, and no session recording.

The web host keeps standard server logs, which include your IP address, the pages you requested, and your browser type. Those are used to keep the site online and to spot abuse, and they age out on the host's normal schedule.

There are no analytics on this site at all. Not Google Analytics, not a privacy respecting alternative, not a self hosted one. The only scripts any page loads are four of my own, for the navigation, the quote form, the accessibility controls, and a small machine readable helper for AI assistants. Nothing sets a cookie, which is why you did not get a cookie banner. The cookie policy lists this in full.

This means I genuinely do not know which pages you read. That is a real cost to me and I have decided it is worth it.

What I do with it

• Answer your question and quote your job.
• Schedule and do the work, and get back to you afterward.
• Send an invoice and keep the records a business is required to keep.
• Understand which parts of this site are useful, in aggregate.

What I will never do with it

• Sell it, rent it, or trade it. Not to lead brokers, not to anyone.
• Add you to a marketing list because you asked for a quote. If you want to hear from me, you have to say so.
• Share your address or the inside of your home with anyone who is not doing your job.
• Post a photo of your property without asking you first, every time, even after you have said yes once before.

Who else touches your information

I am one person, but a few services sit behind this business. Each one only gets what it needs.

• The web host. Serves this site and receives form submissions.
• Email. Where your message arrives and where I reply from.
• Invoicing and payments. Card details go to the payment processor directly. I never see or store a full card number.
• Analytics. Aggregate page statistics only.

None of these are permitted to use your information for their own marketing.

How long I keep it

• Quote requests that do not become jobs. About a year, then deleted.
• Customer and job records. Seven years, because tax and business records have to be kept.
• Job photos. Kept while you are a customer. Ask and I will delete yours.
• Server logs. Short retention on the host's normal cycle.

Your choices

Email Shaun@blueskyservicegroupllc.com and ask me to do any of the following. You do not need a reason and you will not be treated differently for asking.

• Tell you what I have about you.
• Correct anything wrong.
• Delete what I am not legally required to keep.
• Stop contacting you.

Colorado residents have specific rights under the Colorado Privacy Act, including access, correction, deletion, and the right to opt out of the sale of personal data. I do not sell personal data, so there is nothing to opt out of, but the other rights apply and the email above is how to use them.

The other laws people ask about

I would rather tell you where you actually stand than imply a compliance programme that does not exist behind a one person business.

• California (CCPA and CPRA). These apply to businesses over revenue and volume thresholds that this one is nowhere near, so as written they do not apply to me. I will honour a California resident's request to know, delete, or correct anyway, on the same email address, because refusing on a technicality would be a strange way to treat somebody. I do not sell or share personal information, so there is nothing to submit a Do Not Sell or Share request about.
• Europe and the UK (GDPR and UK GDPR). This is a local business serving the south Denver metro. I do not offer services to people in the EU or the UK and I do not monitor anybody's behaviour there, so the GDPR does not ordinarily reach me. If you are in the EU or the UK and you have contacted me anyway, you can still ask for access, correction, deletion, restriction, portability, or to object, and I will handle it. Where I do hold your data, the lawful basis is straightforward: performing the job you asked for, or my legitimate interest in replying to an enquiry you sent me.

Texts and calls

If you give me your phone number, I will use it to reach you about your job. That includes texting you when I am running late or when weather moves your service, because that is the fastest way to actually reach a person. Reply STOP to any text and I will stop texting.

Children

This is a home services business. The site is not directed at children under 13, I do not knowingly collect personal information from children under 13, and I have no interest in doing so. That is the standard the US Children's Online Privacy Protection Act (COPPA) sets, and it is an easy one to meet here because the only thing this site collects is a quote request from somebody who owns or rents a property.

If you believe a child has sent me information through this site, email me and I will delete it.

Changes, and how to contact me about privacy

If this policy changes in a way that matters, the effective date at the top changes and the new version goes up here. There is no archive of old versions because there has not yet been an old version.

There is no privacy department here and no data protection officer, because there is one person. To contact me with privacy questions, or to make any of the requests above, email Shaun@blueskyservicegroupllc.com or call (720) 681-4380. I answer these myself.